About Airport Pick-Up

Queenstown Airport Pick-Up

We offer transfer service from the airport to Queenstown branch. Airport transfer service fee NZD20/per pick up. Approximately 10 minutes drive from Airport to Queenstown branch. Travel time might be different due to traffic condition. For transfer from the airport to Queenstown branch, please use airport free phone to call us. We will come to pick you up.

Those who arrive Domestic

【1】Upon arrival at Domestic terminal, please make your way to Transfer area. If you have check-in luggage, be sure to pick up at Domestic Baggage Collection area before heading to Transfer area.

【2】Turn right and follow the sign “Transfer” to where Transfer area and airport free phone are located.

【3】Free phone is located next to the locker at Transfer area outside of building.

【4】Use the handset to dial “817” to contact OTS Rent A Car and let us know you have arrived. We will come pick you up shortly.

【5】Please wait at Transfer area and allow approximately 10 minutes to have transfer car to be arrived.

Those who arrive International

【1】When arrive at International terminal, please follow the “Transfer” sign to Transfer area.

【2】Free phone is located next to the locker at Transfer area outside of building.

【3】Use the handset to dial “817” to contact OTS Rent A Car and let us know you have arrived. We will come pick you up shortly.

【4】Please wait at Transfer area and allow approximately 10 minutes to have transfer car to be arrived.

Christchurch Airport Pick-Up

For transfer from the airport to Christchurch branch, please use airport free phone to call us. We will come to pick you up.

※For those who can use your mobile phone, you can call us directly 03 358 4923 to let us know you have arrived. Jump to follow procedure 【4】

Those who arrive Domestic

【1】Make your way to ‘International Arrival Hall’.
‘International Arrival Hall’ is located on ground floor.

【2】Find airport free phone located just next to Door 7.
Door 7 is located in front of ‘International Arrival Hall’.

※Door number is marked on all doors.

【3】Pick up handset and dial 21 to contact OTS Rent A Car and let us know you have arrived. We will come pick you up.

【4】Make you way to ‘Rental Car Transfers’ area and find transfer vehicle signed ‘OTS Rent A Car’.
‘Rental Car Transfer’ area is located just outside of Door 2.
*For those who already call us, directly go to ‘Rental Car Transfers’ area

※Door number is marked on all doors.

Those who arrive International

【1】Find airport free phone located just next to Door 7. Door 7 is located in front of ‘International Arrival Hall’.

※Door number is marked on all doors.

【2】Pick up handset and dial 21 to contact OTS Rent A Car and let us know you have arrived. We will come pick you up.

【3】Make you way to ‘Rental Car Transfers’ area and find transfer vehicle signed ‘OTS Rent A Car’.
‘Rental Car Transfer’ area is located just outside of Door 2.

※Door number is marked on all doors.