From reservation to departure
Please provide the following information for us to make a reservation for you. According to your rental dates, we shall advise on the car availability and prices.
You are welcome to contact us anytime!
- ・Rental period (rental date, return date)
- ・Preferred car type
- ・Number of passengers
- ・Number of drivers
- ・Driver Age (minimum)
- ・Number of cars
- ・Name of representative
- ・Contact number
- ・E-mail address
- ・If any optional item is required
- ・If airport transfer service is required
- ・Arrival and departure flight details or other transportation.
- ・If any discount coupon/voucher is to be used
2. Arrival ・Walk-in
Airport transfer service
We provide Queenstown and Christchurch airport transfer service (fees apply).
About Airport Pick-Up
Walk-in to our branch
3. Car rental procedures ・Payment
Please ensure you have the following documents before registration.
- Reservation number
- Driving licence of all drivers(click here to check licenses valid in New Zealand)
- Passport (for non-citizens of New Zealand)
- Credit card
- Discount coupon / voucher
■Please make payment after car rental procedure is completed. (Payment before car collection)
■You must still present your credit card even though you can opt to make payment by cash.
※We only accept VISA/Master/UnionPay.
4. Car collection
We shall conduct a briefing about your car and check if the car has any defects, in your presence.
You may start your journey after all the checks are done.
The gas tank will be fully filled when you collect your car.
5. Car return / extension ・ Others
Please return the car by the stipulated time.
Kindly contact us in advance if you will be late in returning the car.
After car return, our staff will check on the actual mileage, car condition and car interior.
Please refill your gas tank before car return.
※For late car return, additional charges will be applicable.
If the gas tank is not refilled upon car return, the prescribed fuel charge based on mileage will be charged.
6. Transfer service to the airport after car return.
Upon car return, we are also able to provide transfer service to Queenstown and Christchurch airport.